Terms & Conditions

Copyright
Everything you see on matidenmark.com is protected by copyright. Everything you see on the page may not be used without permission. Patterns, videos and e-books may not be distributed or sold.
You may not sell the products made with the patterns.

Your information
The information you type in here will not be used anywhere else. If you have bought a physical product the information will be used for the tracking and/or postal service and DAO (Denmark) and I use your email to update you about your order.

Payment

Payment is done with either PayPal or credit card (Stripe).

Patterns/e-books/videos
– When buying a pattern, e-book or video, the file will automatically be sent to the email you provided (check your spam folder).
– Patterns may not be distributed.
– The designs are for private use only.
– They may not be made with the intention of selling them or accepting custom orders.

Shipping worldwide
2-6 business days in the North, 3-10 business days in the rest of EU, 6-10 days outside EU.
40 DKK for Denmark
70 DKK for the rest of EU
132 DKK for international tracking.
Due to COVID there might be delays on the shipping time.

Products and refunds
There are no refunds on either physical or digital products. If you accidentally purchased two of the same item you will be refunded for one of them.
If the item gets lost in the mail or is damaged on its way to you, the cost of the item will be refunded to you. You will need to send an email within 2 weeks of receiving the product.